Why Healthcare Payment Processing is Unique

Unlike retail or other industries, healthcare payment processing must address:

  • Complex Billing Systems: Healthcare providers often deal with insurance claims, co-pays, and patient balances.

  • Sensitive Data: Protecting patient information is critical, with strict regulations like HIPAA governing data security.

  • High-Risk Transactions: Due to the nature of the industry, healthcare payments are often classified as high-risk, requiring specialized solutions.

Fidelity Bank’s healthcare merchant services are designed to simplify these challenges while maintaining the highest levels of security and compliance.


Key Features of Healthcare Merchant Services

Patients expect convenient ways to pay for medical services. With healthcare merchant services, providers can accept:

  • Credit and debit cards

  • HSA and FSA cards

  • Mobile payments like Apple Pay and Google Pay

  • Online and recurring payments for installment plans

By offering multiple payment methods, healthcare providers can improve the patient experience and ensure timely collections.

Benefits of Our Restaurant POS Systems:

    • Integrated Solutions: Seamlessly integrate with other leading restaurant POS systems for streamlined operations.

    • Payment Optimization: Reduce the cost of payment acceptance with our tailored solutions.

    • Custom Franchise Programs: We design programs to meet the specific needs of your brand, ensuring consistency and efficiency across multiple locations.

Given the sensitive nature of patient information, secure payment processing is critical. Healthcare payment solutions from Fidelity Bank include:

  • PCI-compliant systems to protect cardholder data

  • Tokenization to safeguard sensitive information

  • Real-time fraud detection and prevention tools

These features help healthcare providers maintain patient trust while reducing the risk of data breaches.

Benefits of Our Restaurant POS Systems:

    • Integrated Solutions: Seamlessly integrate with other leading restaurant POS systems for streamlined operations.

    • Payment Optimization: Reduce the cost of payment acceptance with our tailored solutions.

    • Custom Franchise Programs: We design programs to meet the specific needs of your brand, ensuring consistency and efficiency across multiple locations.

  • Managing billing in healthcare can be complex. Merchant services streamline this process by:

    • Integrating with electronic health record (EHR) and practice management systems

    • Providing detailed transaction reports for easier reconciliation

    • Automating payment reminders and recurring billing

    This reduces administrative workload and ensures providers get paid faster.

Healthcare transactions often fall under the high-risk category due to factors like payment disputes and high chargeback rates. Fidelity Bank offers high-risk merchant services tailored to the healthcare industry, ensuring:

  • Reliable payment processing even for high-risk transactions

  • Solutions designed to minimize chargebacks and disputes

  • Support for high-volume practices

A seamless payment process is part of a positive patient experience. With healthcare merchant services, providers can:

  • Offer secure online portals for easy bill payments

  • Set up recurring payment plans for large balances

  • Reduce wait times with efficient point-of-sale systems

Patients appreciate the convenience, making them more likely to return for future care.


The Benefits of Payment Merchant Services for Healthcare Providers

  • Healthcare providers that use advanced payment systems can enjoy:

    • Faster Payments: Accelerate collections with efficient processing and automated reminders.

    • Reduced Errors: Eliminate manual data entry with integrated systems.

    • Enhanced Security: Protect sensitive patient data and reduce fraud risks.

    • Streamlined Operations: Free up staff time to focus on patient care instead of payment management.

    • Better Patient Relationships: Provide a smooth and secure payment experience that builds trust.


Why Choose Fidelity Bank for Healthcare Merchant Services?

  • At Fidelity Bank, we know what retail businesses need to succeed. Our merchant services are built to help you provide the best experience for your customers. Here’s what we offer:

    • Multiple Payment Options: Accept everything from credit cards to mobile payments.

    • Top-Notch Security: Protect your customers and your business with advanced fraud prevention.

    • Smooth Integration: Connect your in-store and online systems for seamless operations.

    • Local Support: Get personalized help from a team that understands your business and your community.