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Home / Commercial / Merchant Services / Merchant Services: Frequently Asked Questions
You can reach our dedicated support team by calling our official merchant services phone number: 1-800-388-4380.We’re here to assist with questions, technical issues, and account management.
If you receive a suspicious call claiming to be about your merchant services:1. Do not share personal or account information.2. Contact Fidelity Bank directly to verify the call’s legitimacy.
Merchant services fees typically include:1. Interchange Fees: Paid to the card-issuing bank.2. Assessment Fees: Paid to card networks like Visa and Mastercard.3. Processor Fees: Charged by your merchant services provider.Fidelity Bank simplifies fee structures, offering competitive rates and transparent pricing.
You can log in to your merchant services account via the Fidelity Bank website or mobile app. If you experience any login issues, our support team is available to assist.
Yes, merchant services include online payment gateways that allow e-commerce businesses to accept payments securely. Fidelity Bank offers solutions tailored to both in-person and online transactions.
At Fidelity Bank, we’re dedicated to providing NEPA businesses with reliable, transparent, and secure merchant services. Here’s what sets us apart: Local Expertise: We understand the unique needs of businesses in NEPA. Transparent Pricing: No hidden fees or surprises—just clear and competitive rates. Dedicated Support: Our team is always available to resolve issues and answer questions. Comprehensive Solutions: From in-store to online payments, we offer everything your business needs.
Our experts will conduct a competitive analysis and help you choose the right business payment solutions. Whether you’re looking for POS system financing for businesses, affordable merchant accounts, or payment gateway solutions, Fidelity Bank is your trusted partner for merchant services tailored for local businesses.
Or call 1-800-388-4380 to schedule a free, no-obligation Cash Flow and Business Efficiency consultation.
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