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Home / Support / TransferNow FAQs
For more information or questions please contact us by phone at 1-800-388-4380 or email us at Fidelity@fddbank.com
TransferNow is a feature available in Online Banking and the Fidelity Mobile Banking App to create one-time, recurring, or future transfers between your Fidelity Bank accounts and accounts at other financial institutions.
1. You must first enroll in Online Banking before you can use TransferNow. 2. TransferNow works in both Online Banking and the Fidelity Mobile Banking App, but you must first set it up in Online Banking.3. Once logged into Online Banking, select Transfers in the main menu.4. Click on the Launch External Transfer button.5. Choose Add a New Account.6. Follow the prompts to add your new account.7. Repeat for all the account you’d like to set up.
There is no charge for a standard transfer. There is a $2.50 per transfer fee for express transfers.
Yes. The minimum amount that can be transferred is $10.00. Maximum limits are subject to your available balance. If a transfer is submitted for less than or over your limit, an error message will display. You can then click on the information icon to view your individual account limits.
Standard transfers are delivered in 3 business days. Next-day transfers are delivered the next business day.
Next-day transfers are not immediately available. You must first be enrolled in TransferNow for 90 days. After 90 days, the option will be available, if you have met all of the qualifications. Please contact us to learn more.
Yes, you can set up to five external accounts.
You must first initiate the setup (See How do I enroll in TransferNow? question above) and add an external account in Online Banking. Once this is done, you will be able to initiate transfers in the Fidelity Mobile Banking App.
Business clients don’t have access to TransferNow, but you can still set up external transfers through Business Online Banking. Contact us to learn more!
