How to Keep Your ATM/Check Card and PIN Safe

• Treat your ATM/Debit Card like cash. Keep it in a safe place. Don’t leave it lying around.
• Keep your Personal Identification Number (PIN) a secret. Your ATM/Debit Card will only work with your PIN. Memorize your PIN. Never write your PIN on your card. Never let someone else enter your PIN for you.
• Do not reveal your PIN over the telephone, even if the caller claims to be with the bank or a law-enforcement official.
• Do not lend your card or give your PIN to others.
• To keep your account information confidential, always be sure to take your receipts and transaction records with you.
• Always be sure to record your transaction in your account register. Review and reconcile your monthly statement promptly to verify each ATM transaction. If there seems to be a discrepancy, please notify us at once.

To report a lost or stolen VISA Check or ATM Card:

Call To Report:

• Call Visa Global Customer Care Services at 1-800-847-2911 (within the U.S. or Canada) if your card has been lost or stolen.
• For the hearing impaired, please call 1-800-TDD-1213 in the US or Canada or 1-305-278-4285 or 1-512-865-2002 in all other countries. Toll free number is supported 24 hours a day, seven days a week.
• Visit VISA® Reporting Lost or Stolen Card for more information

If your card is lost, stolen, or if you think your PIN is being used by an unauthorized person(s), please call us immediately at 1-800-388-4380 during business hours or 1-888-875-4809 after normal business hours.